How do you inspire and empower clients to find “what’s next” for their organizations?
I help clients to get a lot more curious about their customers, and I help them turn insights into innovation. There’s a lot of opportunities for value creation hidden in the customer’s experience, and most companies don’t prioritize asking the right questions to uncover those opportunities.
What’s your story?
My family escaped from the Soviet Union when I was 8 years old. By the time I was an American citizen, I had developed a passion for entrepreneurship — selling flea market goods to grade school classmates at a markup. I was a big firm lawyer who left my practice to pursue being an entrepreneur full time. The companies I launched spanned a number of industries: software, real estate, hospitality, construction, staffing and consulting. After the sale of my last company, I spent three years as a Senior Fellow at the Ewing Marion Kauffman Foundation, the largest nonprofit in the world dedicated to entrepreneurship and education, and two years as a professor of entrepreneurship in the MBA program at the University of Missouri. Today, I am the Director of Innovation Culture and Habits for Maddock Douglas. I train executives and Fortune 1000 companies to be more innovative and to inspire employees to think like entrepreneurs.
I am also the author of the New York Times bestseller All In Startup, a novel outlining lessons for launching a successful business. The book has been used in more than 70 colleges to teach innovation and entrepreneurship.
Diana in 30 seconds: blue ESTJ sushi meghan trainor never eat alone a long kiss goodnight physical feats JD from georgetown guitar iphone ewing kauffman passionate creative funny curious loyal tore my oblique muscle holding a plank for 11.5 minutes NY times best-selling author son true refugee from the soviet union at the age of 8 lawyer if you want better results ask better questions