This year’s CX index features a number of Maddock Douglas clients benefiting from “jaw-dropping increases.” The external results come from an internal transformation around “being” customer focused.
What do Fast Company, The Wall Street Journal, TechCrunch and InStyle all have in common?
They are all fixated on REINVENTION and the new player in financial services called
Pop quiz hot shot: What do NASA and Honey Boo Boo have in common? A lot, as it turns out.
Major Health Insurance Company
In an ongoing, collaborative relationship, Maddock Douglas is working with the leadership of a major health insurance company to reposition health care services and consumer touch
Global Insurance Company
In an ongoing, collaborative relationship, Maddock Douglas is working closely with the leadership and management of a global insurance company to activate innovation into their organization and help
People who provide in-home support and care to their aging parents, loved ones and those for whom they are responsible are often consumed and exhausted by this onerous and