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You are more than a flowchart that can shake hands. (Image: Thinkstock)

5 Traits Of A Nondisruptable Advisor

You have a heart and a soul. You are more than a flowchart that can shake hands.

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What The Best Leaders Learn From Hate And Hypocrisy

What you dislike most about others may point to an important lesson for yourself.

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Innovation, Community And Timelessness

“A thing of beauty is a joy forever.” — John Keats

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Three Indisputable Traits Of A True Leader

Three questions great leaders ask their teams.

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Innovation ROI: Stop The Lie

Innovation, like parenting, is a scary journey. But also like parenting, it would be a scarier world without it.

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How To Win In The Corporate Venturing Game

Overcoming the five common reasons innovation efforts fail.

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How To Pick Your Yoda

Why the smartest leaders have coaches. How to pick yours.

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Don’t Feed the HiPPO

It seems harmless enough. They seem so nice, and they’re so hungry. That’s why it’s so tempting. That’s also why there are signs to stop us. Because if

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Lessons From Three Undisrupted Brands

Innovation Insights: Disrupters and the disrupted get all the attention these days. But you know who never seems to make big headlines? Brands that have been around for 100+ years.

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Two Lists Successful Leaders Make Every Day

These two simple practices will take the sting out of your toughest day.

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Measuring Your Firm’s Capabilities: 5 Questions To Ask

If you answer no to any of these five questions, then it may be time to hire or outsource talent to fill capability gaps before doing anything with the optics of innovation.

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Why Is “Digital” A Noun?

It's important to think about your own true core competencies and then match them to unmet needs and emerging trends.

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How To Identify The Most Dangerous Person In Your Company

Disrupters are absolutely necessary, but not if it means damaging a company's core values.

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How Entrepreneurs Overcome Fear

Embracing the entrepreneurial paradox can benefit not only entrepreneurs but every business leader.

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Outsource Your Crazy™

Why Successful Companies Are Exporting Their Scariest Ideas (and people)

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The Three Strategy Questions Leaders Need To Ask Right Now

Here are a few questions to put front and center during your next strategy session.

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The Customer Indebtedness Advantage

How many insurance and finance industry leaders are truly harnessing the power of customer care? Many companies say they do this, but few actually do.

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Want Change? Fire Yourself

Firing yourself in an organization that you want to stay a part of is one of the healthiest things you can do for yourself and for your company.

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How Leaders At Large Companies Can Think Like A (Genius) Entrepreneur

How to harness the power of abundant thinking and believing in “pathological optimism.”

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How To Think Like A (Genius) Entrepreneur

The power of abundant thinking and the importance of believing in “pathological optimism

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6 Questions To Consider When Drafting A ‘To-Don’t’ List

It’s time to put a “to-don’t” list on an equal footing with your “to-do” list, creating the time and mind space necessary for cultivating innovation.

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[Press Release] Safety First: National Association of REALTORS® Video Wins Awards

In this video, consumers learn about the potential safety protocols they may encounter when working with a REALTOR®.

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Innovative Thinking vs. Innovation: Key Differences Uncovered

Innovative thinking, an empowering competency for generating results, needs to be accompanied by innovation.

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RIP Sold, Not Bought

If we replace "sold, not bought" with "bought, not sought," we can cultivate demand and deliver better on the experience.

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How High-Performing Leaders Refuel

Here’s what to do when you and your team are out of gas.

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How To Persuade Like Bill Clinton

A speaking lesson for leaders at large and small companies

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The Unexpected Journeys Of R&D: A Parable

This is a story about Randy and Dave (R&D).

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[Webinar Replay] Four Startups Helping The Insurance Industry

Maria Ferrante-Schepis, EVP and Managing Principal of Insurance and Financial Services Innovation at Maddock Douglas, and Mike Bechtel, Managing Partner at Ringleader Ventures, discuss four startup companies that are clever, non-obvious solutions for the insurance industry.

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The Three Most Powerful Words For Startups

If you understand these three powerful words, you can help any size company succeed.

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Why Speaking ‘Startup’ Matters: The Three Words That Matter Most To Entrepreneurs

There is a growing and costly language gap between big businesses and startups, and the stakes have never been higher.

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Middle Class Retirement: Navigating A Path To “Jubilescence”

An individual's jubilescence is unique, both in terms of priorities and needs. One size does not fit all, writes Schepis.

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Why You Should Avoid Entrepreneurship

This article was written for visionaries and masochists alike.

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Why Corporate Innovators Need To Learn To Get Small

Getting small is a critical, yet missing, skillset (and mindset) for the life insurance industry.

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How Large And Small Businesses Can Overcome The Innovation Paradox Together

“We need to act more like entrepreneurs, but those guys are nuts.” —a real quote from a Fortune 100 CEO

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The Real Reason Your Big Ideas Go Nowhere

Big ideas matter. Overcoming short-term bias and becoming skillful at disrupting ourselves are the only things that will keep us from being blindsided.

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Does Your Innovation ‘Engine’ Need A Tune-up?

Tune it, rebuild it or scrap it? Your innovation engine may be sputtering if you are spending too much (or not enough) time building and rebuilding.

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Sample Innovation Curriculum: Six Programs To Develop Your Leaders And Move Your Culture (And How We Can Help)

Maddock Douglas offers six development programs or workshops to help you increase the innovation capacity of your leadership teams and, in doing so, begin the shift to a culture of innovation.

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Does Your Culture Promote Or Prevent Inventive Thinking?

What The Leaders Of Great Countries And Companies Know About The Entrepreneurial Mindset Do you think your company culture is more…

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The Top Five Ways To Avoid Expert Failure

Gladwell says the disease of the idiot is incompetence. The disease of the expert is overconfidence.

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Does The DOL Threat Require A Plan C?

If attempts to fight and alter the proposed DOL fiduciary rule fail, what can we as an industry do?

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How Powerful People Embrace Change

G. Michael Maddock speaks on a topic he is truly passionate about: CHANGE.

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Starkey Innovations Expo Focuses On Technology, Marketing And Purpose

Mike Maddock recently shared the stage at the Starkey Hearing Innovation Expo with stars who have helped make the TV show Shark Tank such a success.

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Suffering From The ‘Shark Tank’ Effect? Here Are 3 Ways Out

By applying these three principles, your innovation team has a framework of “rules” (yes, rules!) to guide decisions.

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What’s Next For The Life Insurance Industry?

If you are thinking that “what’s next” for the life insurance industry has something to do with the experience around buying and owning life insurance products, think again.

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Lessons From Inside A Shark Tank

Driving innovation—what ginormous and teeny enterprises alike do to defy the odds and successfully launch new products, services and business models.

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How To Outwit Your Smartest Competitors

Want to change an industry? Make a list of all the legacy assumptions and ask your team to brainstorm ideas while eliminating one assumption at a time.

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Why The ‘F’ In Fiduciary Matters

The government and the financial services industry may not be as misaligned as we think, writes Maria Ferrante-Schepis.

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Lessons From A Middle-Aged Entrepreneur

What is your biggest regret in life? When you ask our seniors this question, you often get a surprising answer.

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[Webinar Replay] Innovation Portfolio Management

Newsflash: Nonsexy is the new sexy when it comes to innovation decision-making.

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The Art Of Being Strategically Selfish

The most successful people have learned that taking care of themselves first and foremost gives them the oxygen they need to think, to dream, to connect and to inspire.

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Does Google Give A Hoot About Millennials?

We can be inspired by Google to build our own innovation muscles. Maria Ferrante-Schepis chooses to be inspired.

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Three More Dos And Don’ts For Insurance Innovation (Part 2)

The best approach to funding innovation is to allocate an amount toward a set of ideas and empower a small group to make decisions.

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Surviving A Bad Work Marriage

If you’ve been in business for more than a few years, you have undoubtedly experienced a dysfunctional work marriage. Described here are four classic situations—along with what you can do about them.

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John Coyle at Chicago Ideas Week — October 16

Maddock Douglas’ SVP of Innovation, John Coyle, will be giving a featured keynote presentation during the Edison Talks at Chicago Ideas Week on October 16, 2015.

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Come To The Resiliency 2.0 Summit

Come to the Resiliency 2.0 Summit — A half day professional development session for business leaders in high-stress and rapidly changing organizations

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Meet ionGuest, John K. Coyle, Olympic Medalist, Business Leader And Student Loan Borrower

The road to success is paved with challenges, pressures and agonizing defeats. ionGuest John Coyle shares his credit card and student debt journey.

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Maria Ferrante-Schepis Joins Ringleader Ventures As Its Latest Investor And Limited Partner

Chicago investment firm Ringleader Ventures (RLV) has brought on Maria Ferrante-Schepis as its latest investor and limited partner.

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The 20 Most Creative People In Insurance

“Please join me in congratulating Maria Ferrante-Schepis for being selected as one of the 20 most creative people in insurance by National Underwriter. She is among an impressive list of

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[Webinar Replay] Three Massive Hurdles To Innovation Strategy — And One Pitfall

More and more companies and leaders are recognizing that innovation is an essential capability to survive, thrive and grow. However, launching an innovation strategy, intentionally taking on risk, stepping out

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Three Dos And Don’ts For Insurance Innovation (Part 1)

The competency of innovation is about placing bets in a variety of places, with varying degrees of risk in each.

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The Entrepreneur’s Midlife Crisis

Have you considered the idea that you might be having a middle-aged crisis? Here are seven signs you may be having one.

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Entrepreneurs Vs. Market Leaders: Three Strategies Entrepreneurs Use To Win

Question: How many entrepreneurs does it take to change a light bulb? Answer: Does it have to be a light bulb?

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[Webinar Replay] When Tortoises Fly

In this webinar replay, Mike Maddock talks about the topic of speed and innovation. Find out what the most successful large companies have learned about innovating at a pace that ensures success.

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The Best Way To Innovate: Big Company Edition

The best way to innovate: Three proven strategies that will work for big companies.

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Could Insurance Go “Uber?”

As seen on LifeHealthPro The “Stuff On Demand” Economy And What It Might Mean For The Insurance Industry When people think of Uber, they usually think about cars taking

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Sustaining Success: Why Big Companies Need To Slow Down

We’ve all heard some version of Aesop’s fable of the hare and the tortoise. It was written to pass on this simple message: Pragmatic plodding wins the race. Unfortunately, this lesson seems to be lost in most large companies trying to innovate today. The “need for speed” seems to be trumping common sense.

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[Podcast] “Get Down To Business With Shalom Klein” — Interview With Mike Maddock

In his interview with Shalom Klein, Mike Maddock talks about innovation and his purpose to inspire and empower curiosity. Mike begins by telling us about his journey as a business owner and an entrepreneur.

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[Webinar Replay] The Fish Stinks From The Head Down

In this webinar replay, John Coyle, Senior Vice President — Culture of Innovation, identifies the key mindsets and skills of innovative leaders and how to hire, develop and fire to ensure your leadership team is actively creating a culture of innovation.

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10% Innovators, 90% Renovators. Which Are You?

Innovation doesn't follow current rules. Innovation makes new rules.

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Three Common Words That Make Entrepreneurs Crazy

If you spend enough time around entrepreneurs, you’ll notice they are more offended by some common words than most business people.

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Innovation Leadership Kryptonite — How To Know When To Fire Anti-Innovative Leaders

Building An Innovation Team? Who To Fire: The Five Personas Of Anti-Innovative Leaders

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Will My Job Be Completely Different Very, Very Soon?

Is your company going to become a forgotten bit of history? Is your industry heading for a Napster Moment? Is your expert status at risk? “Control your own destiny or someone else will.” —Jack Welch

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How To Develop The Innovation Leadership Capacity Of Your High-Potential (HiPo) Leaders

Three Essential Steps To Ensure Your Future Leaders Deliver Innovation 1. Integrate training on innovation mindsets, processes and skillsets into your leadership development curriculum Questions to consider: Is innovation important to your company’s

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How Do I Hire Innovation Talent? What Are The Telltale Experiences, Skills And Signs Of Innovation Leaders?

So you know you need to build a more innovative team — maybe you have just let someone go who just was incapable of change and thinking “outside the box,” or maybe you are lucky enough to have been granted additional headcount. Here are five guidelines to ensure success in hiring your next innovation leader.

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The Reverse Elevator Speech: A Test Of Authenticity

One of the first things that people in professional sales are taught is that they must perfect their elevator speech, or the short narrative that exactly conveys their value proposition. The reverse elevator speech is key to improving perceptions of our industry and designing customer experiences.

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What Are The Characteristics, Skills, Mindsets And Tools Of High-Potential (HiPo) Innovation Leaders?

Developing HiPo talent is a never-ending job. It's about finding and teaching frameworks that can create dialog, trust and creative space where others can safely “play” with them. For the HiPos of tomorrow, Innovation Leadership Development is the essential key.

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Best’s Review: Communication Breakdown

Best's Review: Maddock Douglas' Maria Ferrante-Schepis and LIMRA's Scott Kallenbach discuss the communication breakdown in the insurance industry

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Why Are Innovation Skills Essential For High-Potential Leaders Of The Future?

Finding and developing the high-potential leaders of the future for most companies is a high priority. According to the 2014 UNC Leadership Study, 85 percent of global senior leaders agree: “There is an urgent need to accelerate the development of their leaders.”

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Office Design Lessons From Innovationland

Six Ideas For Spurring Creativity: Our company has been recognized as having one of the “Coolest Offices” in Chicago on a number of occasions—most recently by Crain’s Chicago Business.

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Here’s One Power Shift That Should Change The Way You Sell

As seen on LifeHealthPro Napster moments reinvent a consumer experience completely, usually by an outsider. Even though Napster was not around to enjoy the moment, by inventing file sharing…

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[Video] Marketing vs. Legal

Does your organization fail to capture innovation white space opportunities because they are playing the “blame game”? We call that “dark space.” Can you relate?

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Conscious Capitalism 2015

April 7 - 9, 2015: A two-day event designed to deepen your practical application of the principles of Conscious Capitalism

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Could Uber Put FedEx Out Of Business?

Because customer needs, wants and desires are constantly evolving, if you are the leader of a company bent on innovation, the most important question you must ask your team is, “What business could we be in tomorrow?”

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A Leadership Wish: Eddie Murphy Please Host SNL

This article is about what happens when you decide to reengage with your natural gifts that shined brightly when you were young.

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[Press Release] Eminent Business Systems Builder Greg Banks Joins Innovation Firm Maddock Douglas As President And COO

Banks joins innovation firm to “help companies systematically and repeatedly leverage…

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Why Just About Every Single Head of Innovation — Including Me — Should Be Fired

As seen on Forbes Hint: No matter how aggressive we are being, we aren’t being aggressive enough. I wasn’t being hyperbolic with that headline. Most innovation officers are brought in to

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How Innovation Helped Save A Company

It is always nice when a business principle reserved only for the bravest leaders proves itself to be true under the worst possible conditions — a lesson in surviving the perfect storm.

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What Would Uber Do?

Uber is one of my favorite disruptions or “Napster Moments.” This is when someone who has no business being in a business comes in and reinvents the business and puts someone out of business.

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[Webinar Replay] How The Best Leaders Manage The Brilliant Naysayer

Join Maddock Douglas' Mike Maddock as he shares five simple practices to manage—not fall victim to—this type of person.

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Secret #11: Be Constructive, Not Disruptive.

This is the eleventh in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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The Echo Of Disruption

The life and health insurance industry can learn from the sound of disruption, hopefully before too much regret sets in.

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Five Wishes Every CEO Wants For The New Year

How The Best Make These Wishes Come True

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Resolution For 2015: Drop More F-Bombs

The best innovators in the world have a different kind of relationship with failure.

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Secret #10: Mind Your Wings, Not Your Runway.

This is the tenth in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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Secret #9: Be Attractive. Don’t Be Unattractive.

This is the ninth in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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Why Sean Hannity Can’t Innovate

…and Rachel Maddow is in the same boat

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Secret #8: Resist The Curse Of Comfort

This is the eighth in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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Secret #7: Sell A Lot (of a little)

This is the seventh in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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When The Shift Hits The Fan

There comes a time in every business when it becomes apparent that your product, service or business model is no longer relevant.

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Secret #6: Kinetic Startups Have More Potential

(This is the sixth in the 12-part series, "12 Secrets To Attracting Investors To Your Startup")

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[Webinar Replay] Why Diversity And Inclusion Are Essential To Innovation

Have you sponsored or participated in a diversity and inclusion program in the past? Did you find, perhaps, that something fell flat? Offered with the best of intentions, these

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Secret #5: Mad Scientists Need Not Apply

This is the fifth in the 12-part series, "12 Secrets To Attracting Investors To Your Startup"

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[Webinar Replay] Winning The Transition: 10 Ways Leaders Deliver Better Innovation Outcomes — Part 2 (A)

  In this webinar replay, Maddock Douglas president and partner Raphael Louis Vitón continues to dive deeper into The Innovation Situation, sharing 10 ways to win the irreversible cultural transition that

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Frustrated By Fear: 82 Industry Leader Opinions

There is something about selling on fear that we may inherently think is wrong, even if we intuitively believe it works.

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What To Do When Your Boss Says It’s Time To Innovate

As seen on Forbes Confessions time: I do a fair amount of public speaking and recently read this comment in my evaluations: “Would have been just as powerful without

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Secret #4. Don’t Dream Big. Design Big.

This is the fourth in the 12-part series, “12 Secrets To Attracting Investors To Your Startup”

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Why You Need An Innovation Portfolio

As seen on Forbes A Billion-Dollar Lesson From An Unlikely Suspect As the financial markets crashed, CNBC’s Erin Burnett and the late Mark Haines pressed me during Squawk Box to name

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Secret #3: Is Your Kung Fu Strong?

This is the third in the 12-part series, “12 Secrets To Attracting Investors To Your Startup”

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Five Ways To Get Closer To Your Most Valuable Fans (Consumers)

As seen on Wired.com Look at Them With New Eyes and You’ll Find the New Business Opportunities “I wish we were able to get closer to our consumers and

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Secret #2: Don’t Fall In Love With Your Idea

This is the second in the 12-part series, “12 Secrets To Attracting Investors To Your Startup”

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Fear In Life Insurance: Right, Wrong Or Innovation Opportunity?

An innovation opportunity lies with whoever explores this and, more important, tries something new.

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12 Secrets To Attracting Investors To Your Startup

This is the first in the 12-part series, “12 Secrets To Attracting Investors To Your Startup”

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[Webinar Replay] Hire? Or Fire? For Innovation Success?

In this webinar replay, join John Coyle, SVP of Innovation Leadership Development at Maddock Douglas, as he shares war stories of hiring, firing and developing innovation

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[Webinar Replay] Winning The Transition: 10 Ways Leaders Deliver Better Innovation Outcomes — Part One (B)

In this webinar replay, Maddock Douglas president and partner Raphael Louis Vitón dives deeper into the Innovation Situation, sharing ways to win the irreversible cultural transition that most leaders are challenged with today.

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Mortality: Unleashing Its Hidden Sex Appeal

As seen on LifeHealthPro Ha! I made you look! Seriously. It’s time for the mortality librarian to take off her glasses, let down her hair, and enjoy some positive attention

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The Secret Weapon Of The Most Inventive Minds

A Critical Lesson From The Most Successful Entrepreneurs

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[Webinar Replay] Winning The Transition: 10 Ways Leaders Deliver Better Innovation Outcomes — Part One (A)

In this webinar series, Maddock Douglas president and partner Raphael Louis Vitón dives deeper into The Innovation Situation, sharing 10 ways to win the irreversible cultural

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Innovation Nation?

Is Your Government Good Or Bad For Innovation?

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Maddock Douglas Client LearnVest Featured On Forbes Cover

Maddock Douglas client LearnVest was featured on the front cover of Forbes. The financial services disrupter continues to forge new roads for the…

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The Death Of A Sailboat: “Down To Earth-ing” Retirement

It’s official. Not everyone assumes that age 65 will mean fishing, gorgeous sunsets, a thick, perfectly tousled head of platinum hair and a spouse who has aged equally well.

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[Video] Fast Vs. Agile

Monkey Minute With Mike Maddock Mike explains why “fast” is not the same as “agile,” and why your organization is better served by learning to do the right things quickly. …

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[Video] Where There’s A Walt, There’s A Roy

Monkey Minute With Mike Maddock Mike talks about how important it is for organizations to find innovation leaders who complement each other and together create the essential balance between the Idea

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[Video] From What To Who

Monkey Minute With Mike Maddock Mike helps us grasp the importance of where our innovation focus needs to be centered to lead to successful innovation outcomes. …

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[Video] Intuition Or Instinct

Monkey Minute With Mike Maddock Mike offers us his thoughts on the difference between “intuition” and “instinct,” and how to know which one is at work in the decisions you are

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[Video] Why

Monkey Minute With Mike Maddock Mike shares with us how valuable it is to use the question “Why?” to uncover the deeper emotions that influence how consumers make buying decisions. And

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[Video] Cocreate

Monkey Minute With Mike Maddock Mike explains the opportunity that cocreation offers — and how by shifting your thinking from “my idea” to “our idea,” you can unlock its potential. …

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Are We Responsible Revolutionaries?

On this July Fourth, we celebrate and find inspiration in the revolutionary legacy of 1776. Like most patterns of revolution, after periods of oppression by out-of-touch power structures, a constructive curiosity about what “can be” eventually overcomes a group of people.

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The Only Way Great Change Happens

Here’s how to know things are about to change—dramatically. I was in an advisory board meeting yesterday with eight of the smartest, most successful people I know. We were going over

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[Webinar Replay] Being A Corporate Energizer: How To Gain Support For Your Innovation Initiative

You have this growing sense of unease every day. You see the changing industry trends, competitors gaining market share, new entrants rethinking the business and implementing category-shifting strategies that will impact your industry, your company and the future of your career.

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18.7 Million “Stuck Shoppers” Can’t Be Wrong

Using the words shopping and life insurance in the same sentence is the first indication that the “sold, not bought” paradigm is flipping.

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[Video] The Get Real Guy — “A New Reality Show?”

In a joint 2014 study, Maddock Douglas and LIMRA used the power of analysis and insight to ignite and inspire the insurance industry to innovate around consumer communication and the

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[Webinar Replay] Babies And Bathwater: Innovating Around The Nature Of Insurance

  Is the life insurance industry facing a relevance problem with the “new” consumer? Are we confusing the industry’s problems with symptoms and therefore missing opportunities? Do you agree that

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How The Best Leaders Set Context

The Way You Start A Conversation May Determine The Outcome You Get

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How Being Really Bad Is Really Great For Business

The Often Missed Secret Of The Best Brands Harvard Business School Professor Frances X. Frei has something to say about being bad at…

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Three Steps To Enabling The Hidden Power Of ‘Mutual’ In Any Business

Contributors: Maria Ferrante-Schepis, Lauren Schwartz Article also published on insights.wired.com Innovators Can Learn A Lot From…

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Kill The Policy: 10 Cans Of Inspiration For Insurance Innovation

As seen on LifeHealthPro.com Opinion   If you step outside on a quiet night, clear your mind, and cup your ear with your hand, you may be able to hear the faint

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[Press Release] Is The Life Insurance Industry Perceived As Authentic In Its Communications?

New LIMRA/Maddock Douglas Research Offers Ways For The Industry To Communicate More Effectively And Reach More Consumers BOSTON, Mass., May 29, 2014—A new joint study by LIMRA and Maddock Douglas reveals

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Babies And Bathwater: Innovating Around The Nature Of Insurance

As seen on LifeHealthPro.com Innovation Insights If people understood the nature of insurance, how would that impact behavior? When I stop and think about where the life insurance industry is spending energy,

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MD Hosts Design Thinking Workshop For Winning Entrepreneurs From Innovation Think Tank — Startup México

Wednesday, April 30, 2014 — As part of the Global Cities Economic Partnership signed by Chicago Mayor Rahm Emanuel and Mexico City Mayor Miguel Mancera to initiate a

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Why Victims Can’t Be Successful Innovators

Consider this tale: Two salespeople for a leading athletic shoe company are sent over to a developing-world soon-to-be-superpower country in the early 1980s. After a week of working to find

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Making Tough Decisions Under Pressure

How the best leaders make the toughest decisions—when it matters most “Making good decisions is a critical skill at every level.” —Peter Drucker “It turns out, making a tough decision is a

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[Webinar Replay] Creating “Eureka!”—Five Ways To Leverage Outside Experts To Create Disruptive Innovation

In an effort to create sustainable innovation practices, many companies rely heavily on rigorous processes to help their best thinkers create, evaluate and launch new

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Maddock Douglas Speaks At The WiRL Leadership Summit

Maddock Douglas Speaks at the Women in Real Life (WiRL) Leadership Summit in service of better innovation outcomes. Many companies today are struggling with results when it comes to leading the critical

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[Webinar Replay] Kill The Policy: New Inspiration For Insurance Innovation

We hear a nagging and persistent complaint from the insurance and financial services industry around getting to the big “what’s next.” Is it going to be

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Does The Need For Certainty Kill Innovation?

As the saying goes, there are only two things that are certain: death and taxes. For the last decade, we weren’t quite so…

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Is Your Customer Experience Strategy Crippled By Your Language?

As seen on LifeHealthPro.com If a tree falls in the woods and there is nobody there to hear it, did it really make a sound? If you expend your best

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Why Does My Boss Hate Me?

Three things your boss would rather fire you for—than tell you about Leaders talk by the water cooler, too. When they do, they usually discuss the future they want for their company,

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[Webinar Replay] The Innovation Situation

In this webinar replay, Maddock Douglas’ president and partner, Raphael Louis Vitón, shares a challenging point of view on the context of innovation, the courageous obligation of

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Question No. 1 For Leaders Of Innovation

“Why should I follow you?” When you introduce your vision to have your company be even more innovative, you may think your employees will ask about cost, potential audience, probable success

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[Webinar Replay] Financially Fearless: The Innovation Case Study Of LearnVest

What do Fast Company, The Wall Street Journal, TechCrunch and InStyle all have in common? They are all fixated on REINVENTION and the new player in

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[Webinar Replay] How To Innovate When The Pressure Is On

Is your company or industry facing a critical inflection point? Do you find it challenging to lead your team and company through major market changes and disruptions? If so,

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Five Ways To Successfully Innovate

See if this sounds familiar to you: The CEO says, “We must become more innovative.” She hires or assigns a Chief Innovation Officer. An innovation task force is formed. The task force comes up

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Free The Idea Monkey: How To Make Big Ideas Happen—Radio Interview

In a radio interview on Reach Personal Branding TV, Mike Maddock discusses his book “Free the Idea Monkey…to focus on what matters most!” In this recorded interview,

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[Video] The Money Box

Check out this short video on our take of how insurance works. …

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The Olympic Games: Customer Experience Secrets

You may think that the only customers of the Olympic games are the families around the world staring intently at their TVs while cheering on their favorite athlete or country. But

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How Olympic Innovation Can Help You Rethink Your Business

How the Olympics are shining a light on an innovation that will change industries. So what is the greatest…

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“Free The Idea Monkey” Makes List Of 21 Amazing Authors…

Maddock Douglas’ book Free The Idea Monkey…to focus on what matters most!” is featured on LinkedIn article “21 Amazing Authors That Just Might Change Your Life” by Dave

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A Simple Question That Will Positively Change Your (Business) Life

“Grow where you are planted.” —Mother Theresa I recently received a really nice phone call from a former client. The last…

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Has Innovation Become A Four-Letter Word?

See if the following story sounds familiar. In a large company somewhere in the world, growth begins to slow, even stagnate. A senior executive, usually the CEO or CMO, attends a

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Mindset Matters: Your Mindset For Creativity And Innovation

Join Daniel Friedland, MD as he discusses the Mindset of Creativity and Innovation with leading business innovation experts, Mike Maddock, Raphael L. Vitón and

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Ten Resolutions The Most Successful People Make And Then Keep

Well, it’s that time again—time to start rolling out the New Year’s resolutions. Some of us will vow to eat less, exercise more, live in the moment, be more grateful.

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Three Ways Great Leaders Handle Great Adversity

How To Be At Your Best When Life Is At Its Worst “No matter how bad things are, you can always make things…

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Were You Born To Be An Entrepreneur?

Three Simple Ways To Know It’s For You When he reached his mid-40s, my uncle bought a sailboat. After about a…

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Deb Goldman And Evan Gold—Radio Interview

In a radio interview with Deb Goldman and Evan Gold, Mike Maddock discusses what’s next for big companies, how to recognize the Napster Moment, and how getting

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Agility: The New Currency Of Growth

Three Reasons Why It Will Matter As Much As Innovation Very Soon By the seventh grade, I’d had just about enough of…

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How To See More Productive Smiles At Work

Three Simple Techniques To Create A Better Culture Imagine going to the doctor for a series of expensive tests. Weeks…

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[Webinar Replay] How Innovation Became A Four-Letter Word And What To Do About It

  Is your company committed to innovation, or has it become a word you can’t say in mixed company?  Many companies have recognized the importance of innovation for their future growth

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A One-Two Punch For Health Care?

Three New Conversations That Need To Be Happening Right Now President Obama announced recently that things were about to get better for all…

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Why Americans Make The Best Entrepreneurs…For Now

At least three important factors separate the best from the rest. Why is America so entrepreneurial? It boils down to a confluence of money, empathy and culture. We will explore whether

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Politically Incorrect Health Care Ideas That Will Change The World

(…and will be happening sooner than you think) A brainstorming technique that I often suggest is “assume there are no obstacles so that you can push…

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Innovation Isn’t Porn, It’s A Relationship

Powerful relationships take commitment and the right kind of effort. When innovation is compared to anything, it illustrates the fundamental difficulty we have in the representation of abstract concepts. InformationWeek columnist Coverlet

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Five Lessons From Fantasy Football

How To Build Teams That Will Put Points On The Board This is a big year for my youngest son and…

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Trump Aside, Why Higher Ed Needs Entrepreneurs

Three Reasons Entrepreneurs Can And Must Fix Our Colleges There has been plenty of news lately about Donald Trump, President Obama and…

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Why Future CEOs Must Quietly Embrace Social Media

Why CEOs Don’t Tweet—And Why They Should—May Surprise You I was on a business radio show this week. The topic was innovation, and I mentioned that I was finally doing some

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Why Improving The Customer Experience Matters: A Love Story

We said last time that the smartest companies are now working hard to manage their customers’ experiences with their products and services in order to…

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Why Improving The Customer Experience Matters: A Customer Loyalty Tale

Have you noticed how many ridiculously bad experiences we put up with as consumers? This article is about how some companies are turning that awfulness into opportunities to grow their

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Two Concrete Steps Toward Mastering Innovation Management

When we engage with a client on an innovation project, typically there is a round of stakeholder interviews. Often, key people in the organization will tell us about the time

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The Four Questions Great Leaders Ask

“Judge a man by his questions rather than his answers.” —Voltaire Ever notice how great leaders ask the best questions? A masterful leader will sit Yoda-like in a meeting, listening intently to the

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Happiness Is A Choice

Three Simple Ways To Create More Happiness At Work, At Home And In Life Here’s the easiest quiz you’ll ever take: “April showers bring May flowers” was coined by: a)     A grumpy old

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Fiduciary Standard: Burden Or Innovation Opportunity?

The conversation about the fiduciary standard, i.e., worrying about the new burden of disclosure, could be missing an important point. We are expending a great deal of energy wondering who

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Seasoned Innovation Leader Joins Maddock Douglas

Thomas Stat, previously with IDEO, joins innovation consulting firm to head up client delivery. Chicago, May 13, 2013—Maddock Douglas, an internationally recognized firm that helps leading corporations develop

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Invention: The Entrepreneurial Curse

Raise your hand if you know of an entrepreneur who went out of business recently. Wow, that’s a lot of hands. I’ve had the pleasure of hanging out with thousands of entrepreneurs

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How The Most Successful Leaders Manage The Brilliant Naysayer

Your company has a senior person who is legendary for saying, “No, it will never work.” Learn to manage—not fall victim to—this type of person. Here’s how: In my book

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Global Innovation And Technology Executive Joins Ringleader Ventures

Michael Bechtel, former Accenture leader, joins innovation matchmaking firm as managing principal. Chicago, June 1, 2013—Ringleader Ventures, a new spin-off of Maddock Douglas, the internationally recognized innovation

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Doug Stone Elevated To Senior Leadership Position

Chicago, May 1, 2013—Innovation agency Maddock Douglas, an internationally recognized firm that helps leading corporations develop new products, services and business models, has named Doug

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The “You” Makeover

Based on how quickly the world is changing and the contributions she has made already to the topic, this is a reinvention we should all welcome.

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Innovation For Dummies

Why Being Too Smart Isn’t Too Smart The infinitely quotable—and really smart—Albert Einstein once said, “We cannot solve our problems with the same thinking we used when we created them.” So…

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[Video] Jar Talk No. 4: Marketing Vs. Legal

Does your organization fail to capture innovation white space opportunities because they are playing the “blame game”? We call that “dark space.” Can you relate? …

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[Video] Jar Talk No. 3: Financial Advisor Vs. The Prosumer

A prosumer is what happens when the new consumer becomes an expert. See how it impacts today’s financial advisor. Let’s help them get their groove back, shall we? Based on

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[Video] Jar Talk No. 2: Back Office Person Vs. The Big Producer

Do independent financial services entrepreneurs do better when they find a yin for their yang? We call him an Idea Monkey, and her a (Ring)leader. See how they do as

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[Video] Jar Talk No. 1: BGA Vs. The Big Producer

Is independent distribution suffering from the impacts of a shrinking and aging producer base and commoditization? Here is a dialogue that may be either ridiculous or somewhat familiar. You decide.

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IT Blame: The Innovation Copout

Ok, cut it out. I know you are doing it. See … wait, you just did it again. You did it yesterday. You did it today. You’ve been doing it

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The Tax You Pay For A Bad Idea

If you work for a company that loves to tell the world—through its ads, marketing materials, email blasts and the like—how innovative it is, while all the while it’s losing

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Three Secrets To Reinventing Your Industry (Before Someone Else Does)

Pop quiz hot shot: What do NASA and Honey Boo Boo have in common? A lot, as it turns out.

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Does The Need For Certainty Kill Innovation?

As the saying goes, there are only two things that are certain: death and taxes. For the last decade, we weren’t quite so sure about the second one. Read the rest

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LIMRA 2013 Distribution Conference

If life insurance never existed, what would it look like if someone invented it today? How would the consumer packaged goods industry create “insurance” products? Is the “Sold, Not Bought”

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Do We Know What Business Owners Want?

This article is the first of a new innovation insights column in Life Insurance Selling Magazine, January 2013. It contemplates whether or not the industry's insights about business owners are on target, and helps advisors consider becoming thought leaders as a strategy for differentiation

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The Idea Monkey Takes Wall Street

How you think about the future will make Wall Street love you or hate you.

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Why Nuns Can’t Innovate…And Maybe You Can’t Either

How good intentions and expertise keep innovation from happening.

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If You Have To Fail — And You Do — Fail Forward

How the most successful people have made failing into an art form.

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